Fixed-scope automation services
Choose the right shape for one useful improvement.
Compare three ways to make one repetitive process calmer: a focused project, ongoing care for a deployed workflow, or the next evidence-led improvement. Each engagement has a defined boundary before work begins.
Describe your processThese are tailored-quote service shapes, not checkout plans or subscriptions. Final scope, timing, and commercial terms are agreed before work begins.
The options
Three ways to move one workflow forward.
Start with the scope that matches where the process is today. The cards spell out what is included, what is not included by default, and what implementation will involve.
- One defined process
- One accountable owner
- One measurable outcome
Included
- Discovery and scope for one costly repetitive process
- Mapping of rules, exceptions, integrations, and human review
- Agreed workflow build, testing, and handoff expectations
Not included by default
- Additional workflows outside the agreed scope
- API, software, and third-party tool charges
- A promise to automate edge cases that have not been reviewed
Implementation
Qualify the process, agree the scope and timing, then build around the tools you already use.
- A deployed workflow
- Change-aware support
- A defined review boundary
Included
- Health and change review for the agreed workflow
- Support boundaries defined around the actual tools and process
- Small, agreed adjustments that keep the workflow aligned
Not included by default
- An implied SLA or guaranteed response time
- Unlimited changes or a blank cheque for new workflows
- Guaranteed accuracy when source data or business rules change
Implementation
Agree the workflow boundary and support rhythm first; ongoing work stays tied to that agreed boundary.
- An understood baseline
- One next improvement
- Evidence-led scope
Included
- Review of what the existing workflow is showing you
- A clearly defined next improvement to investigate
- Agreed extension, refinement, or human-review adjustment
Not included by default
- A fixed result before the next improvement is tested
- Broad replacement of systems without evidence and agreement
- A larger program hidden inside a small-sounding request
Implementation
Start from observed workflow evidence, choose the next improvement, and agree its scope before building.
Before we start
Clear boundaries make the work useful.
- No checkout or subscription is implied
- Quotes follow the real process and tool scope
- Human review stays explicit where it matters
What each engagement makes clear
These are service shapes, not subscriptions or checkout plans. API and third-party tool or subscription costs may be separate from Latchmoss fees.
| Features | Project | Maintenance | Optimization |
|---|---|---|---|
| Inclusions | |||
| Scope anchor | One process and outcome | Deployed workflow | Next improvement |
| Rules and review | Included | Agreed boundary | Revisited from evidence |
| Not included by default | |||
| API and third-party tool costs | Separate | Separate | Separate |
| Unbounded new work | Out of scope | Separate agreement | Separate agreement |
| Implementation expectation | |||
| First step | Qualify and scope | Agree support boundary | Review evidence |
| Commercial step | Agree timing and quote | Agree rhythm and quote | Agree next scope and quote |
API and third-party tool or subscription costs may be separate. Final scope, timing, commercial terms, and support boundaries are agreed before work begins.
Have a process in mind?
Share the current tools, the repeated steps, and where the handoff gets expensive. We’ll help identify the smallest useful scope.
Start a scoped conversation