Automation services pricing
A clear path from manual work to a calmer operation.
Choose the kind of help you need today. Every engagement starts with one process, one owner, and one outcome; the quote follows the real scope, tools, rules, and review boundary.
Describe your costly repetitive process- One defined process
- One accountable owner
- One measurable outcome
Included
- Discovery and scope for one costly repetitive process
- Mapping of rules, exceptions, integrations, and human review
- Agreed workflow build, testing, and handoff expectations
Not included by default
- Additional workflows outside the agreed scope
- API, software, and third-party tool charges
- A promise to automate edge cases that have not been reviewed
Implementation
Qualify the process, agree the scope and timing, then build around the tools you already use.
- A deployed workflow
- Change-aware support
- A defined review boundary
Included
- Health and change review for the agreed workflow
- Support boundaries defined around the actual tools and process
- Small, agreed adjustments that keep the workflow aligned
Not included by default
- An implied SLA or guaranteed response time
- Unlimited changes or a blank cheque for new workflows
- Guaranteed accuracy when source data or business rules change
Implementation
Agree the workflow boundary and support rhythm first; ongoing work stays tied to that agreed boundary.
- An understood baseline
- One next improvement
- Evidence-led scope
Included
- Review of what the existing workflow is showing you
- A clearly defined next improvement to investigate
- Agreed extension, refinement, or human-review adjustment
Not included by default
- A fixed result before the next improvement is tested
- Broad replacement of systems without evidence and agreement
- A larger program hidden inside a small-sounding request
Implementation
Start from observed workflow evidence, choose the next improvement, and agree its scope before building.
- No checkout or subscription is implied
- Quotes follow the real process and tool scope
- Human review stays explicit where it matters
What each engagement makes clear
These are service shapes, not subscriptions or checkout plans. API and third-party tool or subscription costs may be separate from Latchmoss fees.
| Features | Project | Maintenance | Optimization |
|---|---|---|---|
| Inclusions | |||
| Scope anchor | One process and outcome | Deployed workflow | Next improvement |
| Rules and review | Included | Agreed boundary | Revisited from evidence |
| Not included by default | |||
| API and third-party tool costs | Separate | Separate | Separate |
| Unbounded new work | Out of scope | Separate agreement | Separate agreement |
| Implementation expectation | |||
| First step | Qualify and scope | Agree support boundary | Review evidence |
| Commercial step | Agree timing and quote | Agree rhythm and quote | Agree next scope and quote |
API and third-party tool or subscription costs may be separate. Final scope, timing, commercial terms, and support boundaries are agreed before work begins.